Holding the Hitachi Innovation Forum for the first time in Singapore, it was our honour to be engaged by Hakuhodo Japan to facilitate the smooth running of the event, which received over 600 high profile guests from Japan, Singapore and the Asia-Pacific region. The forum showcased Hitachi’s 50 years of glorious history in Singapore, the future direction in innovation and seminars of Hitachi’s solutions for today’s challenges.
Our job
We were tasked with large-scale staffing and seminar and conference production. The high level of efficiency and excellence that our Japanese clients pride themselves on was a delightful match for our understanding of masterful creation of professional conference production and German strive for perfectionism. Therefore we were pleased to be challenged with the implementation of the Japanese strict service quality standard that no single guest should wait at the registration counter for more than 10 seconds, no matter how big the crowd was. With efficient reception management and well-thought-out strategies we have managed to assist our client in achieving their desired high service standards and visitors were satisfied with the VIP-level reception instead of the usual tiring reception queues. We filled 45 roles to guarantee a smooth conference flow during these 2 days. These included the registration team, conference & seminar managers, the event director, the team manager, greeters & ushers, the emcee, security personnel, lucky draw models and exhibition hostesses.
For Hitachi's 50th Anniversary dinner, we delivered 3 of our most stunning models from PUNKTLANDUNG´s Talent Agency arm, responsible for ushering VIPs onstage for their speeches and presentation, as well as assisting our VIPs in a Japanese traditional Kagami Biraki (Breaking of sake barrel) ceremony.
For the main conference on the 2nd day, keynote speakers and leaders from Hitachi shared their vision of the industry with regional guests and business partners. We oversaw the conference production from audio-visual to stage management and the accurate program flow. Out of our pool of TOP emcees and show moderators, PUNKTLANDUNG has engaged celebrity newscaster Vivienne Tseng as Master of Ceremony, who delivered a highly professional performance while leading through the conference program.
One of the other challenges we had to master, was the production of not less than 14 seminars taking place simultaneous in 3 seminar rooms with very little turnaround time in between the shows. Our three assigned conference managers ran the audio-visual, logistics and speakers management in each room.
The 2-day anniversary dinner and forum was a huge success, leaving visitors inspired not only by Hitachi’s creative insights on future innovative solutions, but also awed through their first-hand experience of Hitachi’s efficiency and persistence on quality.
The clients feedback
"PUNKTLANDUNG under the leadership of Dennis Fink is one of the best event staff providers, trainers and managers in Singapore which I have worked with so far.
Dennis´ way to train and manage temporary staff is excellent and very delicate as most Japanese corporations prefer.
As we see that his trained staff are so keen to work, we can tell how neat he trains them.
I am lucky to having had a chance to work with PUNKTLANDUNG and I believe Dennis surely can help for any kind of event/show/convention in Singapore."
Yumi Funiu - IEC - Consultant to HITACHI
